State Farm® Insurance Agent Lymarie Arroyo

"Súper excelente servicio, Lilliana es la mejor"

"I would like to thank Randy for his professional and competent work. I also appreciate his attentiveness and patience. Thank you very much!!!"

"Their customer service is outstanding! It was easy to talk to a service representative."

"I have never dealt with an insurance agency like this. I have had Liberty Mutual and I've had Allstate and I NEVER had a problem with them. Soon as I end up buying a house I call State Farm because my aunt referred me which she knows I am mad about now and it was the worst decision I EVER made! Let start when I first moved in and the pipes busted outside and into my basement. I had damaged items I had stored down there and water was flooding my basement. I call Statefarm and all they did was try their best to convince me (which they did!!) to pay for things myself because they said it doesn't look good on my part for using my homeowners to get this fixed. So it just made me think "then what is Homeowners Insurance for"? Now fast forward 4 years later. My car gets hit while parked. I call and make my claim on August 28th. Since then I have been playing phone tag with the claim adjuster Dawn. They tell me they sent all paperwork to the car company for payoff on September 3rd, now 2 weeks later I call my car company who tells me they never recvd any paperwork for a payoff quote or the request for the letter of guarantee. I called Dawn for 3 days straight and no answer. I call StateFarm and Lymarie tells me they will look into it and call me back and that was a week ago. Now we're 4 weeks in and I still don't know what's going on with this claim!!!!!! I can't with these people anymore, just so unprofessional. Don't let the sweet voices over the phone and the professional pictures of them fool you!!!!!! I am already in search for another company for Homeowners and Auto insurance!!!!!"

"Lilly was great! She was very helpful and made the entire process much less stressful and easy. She was patient, professional, and answered all of my questions. I truly appreciate her help and would definitely recommend her!"

"had an exceptional experience with Liliana Rodríguez. Excellent service, great quality, and incredibly fast and kind attention. She was professional, knowledgeable, and made everything clear and easy. Highly recommend working with her!"

"Lily is a really great Insurance lady, she helped me really well and explain everything Very well and easy"

"Fabulosa"

"I purchased a new CR-V after trading in my 2025 Accord. I feared my rates would rise. Thankfully Ms. Rosado-Figueroa reviewed my policy, and lowered my monthly rate $63.00 for the same great coverage. 🙏🏽"

"I am very please with the office. I am a realtor and I refer my clients every week over for home insurance quotes and they are all pleased with the service. I usually send them over to meet Karla, she is great, patient and understanding. She always follows through with the requirements for my clients and we are all happy with the service.
I am also insured by this office from auto all the way to mortgage insurance l am pleased with the service, the reminders and the customer service provided.
Statefarm with Lymarie Arroyo’s team is definitely great."

"Karla Rosado, Gracias por siempre ayudarme, es
excelente"

"El mejor servicio"

"⭐⭐⭐⭐⭐

I always have an amazing experience with this company! All the employees are wonderful, friendly, and helpful. Whenever I have questions and need something explained in detail, they always take the time to make sure I understand. Today, I had the pleasure of speaking with Devon, and he was phenomenal! He was so patient, kind, and helpful. I truly appreciate the amazing customer service I receive every time. Highly recommend!"

"Good person karla la amo no vivo sin ella, me encanta como es ella"

"I’ve had an excellent experience with Lilliana from State Farm for my car insurance company. The customer service team is friendly, professional, and always willing to help with any questions or concerns. The rates are competitive, the coverage options are clear, and the claims process was smooth and stress-free. Everything was handled quickly and efficiently, which gave me peace of mind when I needed it most. I highly recommend this company to anyone looking for reliable and trustworthy car insurance"

"I have been working with State Farm for years and I am pleased with there services"

"Super friendly very patient answer all my questions that I needed to know they get the job done right"

"Mul buen trabajo"

"A++A++"

"Excelente servicio muy bueno y recomendado"

"She was very nice."

"Very good attention, the staff is super friendly and diligent, it's my favorite office Lymarie arroyo and liliana are the best"

"Very nice people and I would definitely recommend someone to go to State Farm"

"Karla es la mejor representante!! Siempre busca la manera de ayudar al cliente y eso hace que uno se sienta apreciado."

"This office was helpful right from my first interaction. All staff has been pleasant, competent and helpful. I've got to give a special shout out though to Nathan. He thoroughly answered all of my questions, searched information to educate both of us, returned my phone calls, was amazingly patient and informative and I definitely recommend this office to anyone looking for State Farm Insurance in Northeast Philadelphia. Thank you all so very much!

Updating August 2026. I encountered an issue that was taking a long time to be resolved. The staff was attempting to resolve the issue and was consistently following up to ensure it's completion. Unfortunately, it was taking too long and I asked to speak with the boss. Well, I can certainly understand now why Lymarie has such wonderful staff. She called me immediately and was informative, competent, friendly, and fixed the issue immediately. She took her time and explained what I needed in lay terms that i could understand and was pleasant, polite and I just can't say enough about this office! Highly reccomend!!"