State Farm® Insurance Agent Lymarie Arroyo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Taylor Hopkins
November 6, 2026
5
out of
5
rating by Michael Taylor Hopkins
"Always good communication and good rates"
We responded:
"Thank you for the 5-star review, Michael! We’re proud to serve the Philadelphia community and truly appreciate your support. "
Samuel Bon
November 5, 2026
5
out of
5
rating by Samuel Bon
"Lilliana was outstanding at helping me"
We responded:
"Thank you for the 5-star review of Lymarie Arroyo’s team - we really appreciate your kind words! "
Carolina Mendez
November 4, 2026
5
out of
5
rating by Carolina Mendez
"Excelente"
We responded:
"Thank you so much for the 5 stars, Carolina! We truly appreciate your feedback and are always happy to help whenever you need us. "
Riem Lay
October 30, 2026
5
out of
5
rating by Riem Lay
"Davon was excellent!"
We responded:
"Hi Riem, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Lymarie Arroyo’s team. Please reach out to us if any questions come up! - Lymarie Arroyo’s Insurance Team "
Isaiah Sutton
October 28, 2026
5
out of
5
rating by Isaiah Sutton
"Had a wonderful first time experience. Everything was fast and easy. Shout out to the agent lily who absolutely was perfect with assisting me and helping me understand everything I needed to know. She was absolutely professional, and I couldn’t have asked for anybody better."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Lymarie Arroyo’s team. "
Sandra Santiago
October 28, 2026
5
out of
5
rating by Sandra Santiago
"Excellent service 💯"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Emily Santoni
October 26, 2026
5
out of
5
rating by Emily Santoni
"Always a pleasure!!"
We responded:
"Emily, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Yaritza Ruiz
October 19, 2026
5
out of
5
rating by Yaritza Ruiz
"Muy buena"
We responded:
"Yaritza, thank you for the amazing review! Our Philadelphia insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Lymarie Arroyo, your State Farm Agent "
keona wise
October 15, 2026
5
out of
5
rating by keona wise
"Very satisfied with LyMarie and State Farm, she quick to respond, helps you out, and gets the job done."
We responded:
"keona, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lymarie Arroyo’s Team!"
Emma Kimo
October 13, 2026
5
out of
5
rating by Emma Kimo
"Karla Rosado She's a professional. He helped me to find a good insurance for my two cars he explained me well. He made me feel comfortable. I was really happy to leave for her place, thank you ❤️❤️❤️"
We responded:
"Emma, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
nelson medina
October 13, 2026
5
out of
5
rating by nelson medina
"I just want to leave a review to My State Farm agent’s Karla and Lily There are a true powerhouse team I don’t want to talk down on any other insurance company, but ((( I was not in good hands)))) . If you catch my drift, they were over charging me and was giving me bare minimum. I went to State Farms, Karla. Went through all my information answered all the questions that I had to ask and got me all the deals and perks that I wanted and didn’t even know I was eligible, for. She went beyond and above to make me feel welcome to the State farm family again So I feel it’s only right that I leave a positive review to both agents because Pryor to this. I was with Lily as my agent And now I’m with Karla"
We responded:
"Hi nelson, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Philadelphia. If you ever need help, we are just a phone call away! - Your State Farm Agent, Lymarie Arroyo "
Jennifer Diaz Garcia
October 13, 2026
5
out of
5
rating by Jennifer Diaz Garcia
"Excelente servicio 🤩"
We responded:
"Thank you so much for the 5 stars, Jennifer! We truly appreciate your feedback and are always happy to help whenever you need us. "
Rahsaan Belfield
October 13, 2026
5
out of
5
rating by Rahsaan Belfield
"Lilliana is absolutely excellent at what she does, she is a professional insurance agent!"
We responded:
"Thank you for the 5-star review, Rahsaan! We’re proud to serve the Philadelphia community and truly appreciate your support. "
melissa haddadi
October 12, 2026
5
out of
5
rating by melissa haddadi
"I had a great experience working with Lymarie Arroyo today! She was very friendly, efficient, and professional throughout the entire process."
We responded:
"melissa, thank you for the fantastic review! We’re always here to support you with your insurance needs in Philadelphia. "
Maira Rodríguez
October 6, 2026
5
out of
5
rating by Maira Rodríguez
"Un buen servicio, Karla fue muy profesional tiene una buena atención y todo fue bastante claro"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Lymarie Arroyo’s team. "
Charlene Mendoza
October 6, 2026
5
out of
5
rating by Charlene Mendoza
"The staff are always so nice, helpful, and responsive. They always take my calls and make sure I get the assistance I need. I especially want to thank Randy, who has been very patient with me, always takes my calls, and goes above and beyond to process everything I need. I truly appreciate all the help and excellent customer service!"
We responded:
"Charlene, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Philadelphia insurance team is always here and happy to help. "
Gabriel Muñoz
September 29, 2026
5
out of
5
rating by Gabriel Muñoz
"Súper excelente servicio, Lilliana es la mejor"
We responded:
"Thank you so much for your kind review, Gabriel! If you need insurance assistance, we are just an email or call away! - Lymarie Arroyo, your State Farm Agent "
Svet* light
September 28, 2026
5
out of
5
rating by Svet* light
"I would like to thank Randy for his professional and competent work. I also appreciate his attentiveness and patience. Thank you very much!!!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Lymarie Arroyo’s team. "
Curtis Daniel
September 22, 2026
5
out of
5
rating by Curtis Daniel
"Their customer service is outstanding! It was easy to talk to a service representative."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Lady Jay
September 22, 2026
1
out of
5
rating by Lady Jay
"I have never dealt with an insurance agency like this. I have had Liberty Mutual and I've had Allstate and I NEVER had a problem with them. Soon as I end up buying a house I call State Farm because my aunt referred me which she knows I am mad about now and it was the worst decision I EVER made! Let start when I first moved in and the pipes busted outside and into my basement. I had damaged items I had stored down there and water was flooding my basement. I call Statefarm and all they did was try their best to convince me (which they did!!) to pay for things myself because they said it doesn't look good on my part for using my homeowners to get this fixed. So it just made me think "then what is Homeowners Insurance for"? Now fast forward 4 years later. My car gets hit while parked. I call and make my claim on August 28th. Since then I have been playing phone tag with the claim adjuster Dawn. They tell me they sent all paperwork to the car company for payoff on September 3rd, now 2 weeks later I call my car company who tells me they never recvd any paperwork for a payoff quote or the request for the letter of guarantee. I called Dawn for 3 days straight and no answer. I call StateFarm and Lymarie tells me they will look into it and call me back and that was a week ago. Now we're 4 weeks in and I still don't know what's going on with this claim!!!!!! I can't with these people anymore, just so unprofessional. Don't let the sweet voices over the phone and the professional pictures of them fool you!!!!!! I am already in search for another company for Homeowners and Auto insurance!!!!!"
We responded:
"We’re very sorry to hear how frustrated you are with your claims experience. We understand how stressful it is especially when you are waiting for updates and trying to get answers.
We do want to clarify that claims are handled by a separate State Farm claims department, and our agency does not control the claim investigation, processing, settlement, or communication from the assigned claims representative. However, when you contacted our office, our goal was to help connect you with the appropriate claims resources and assist where we could.
We take great pride in being responsive and caring for our customers, so we are sorry to hear that you feel we did not meet your expectations. We would welcome the opportunity to speak with you directly about your concerns and help with any steps that are within our agency’s ability to assist. I personally called and left you voicemails to go over but haven't been able to reach you."
Kailah Span
September 22, 2026
5
out of
5
rating by Kailah Span
"Lilly was great! She was very helpful and made the entire process much less stressful and easy. She was patient, professional, and answered all of my questions. I truly appreciate her help and would definitely recommend her!"
We responded:
"Wow, thank you for the 5-star review, Kailah! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Miguel Ángel De paula
September 21, 2026
5
out of
5
rating by Miguel Ángel De paula
"had an exceptional experience with Liliana Rodríguez. Excellent service, great quality, and incredibly fast and kind attention. She was professional, knowledgeable, and made everything clear and easy. Highly recommend working with her!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Philadelphia. "
Fear Gaming yt
September 19, 2026
5
out of
5
rating by Fear Gaming yt
"Lily is a really great Insurance lady, she helped me really well and explain everything Very well and easy"
We responded:
"Thank you so much for your kind review, Fear! If you need insurance assistance, we are just an email or call away! - Lymarie Arroyo, your State Farm Agent "
Gladis Rodriguez
September 18, 2026
5
out of
5
rating by Gladis Rodriguez
"Fabulosa"
We responded:
"Thanks so much for the amazing review, Gladis! We really appreciate your support here in Philadelphia. Just reach out anytime if you need us - we’re here for you. "
Alex Stone
September 18, 2026
5
out of
5
rating by Alex Stone
"I purchased a new CR-V after trading in my 2025 Accord. I feared my rates would rise. Thankfully Ms. Rosado-Figueroa reviewed my policy, and lowered my monthly rate $63.00 for the same great coverage. 🙏🏽"
We responded:
"Thank you for the 5-star review, Alex! We’re proud to serve the Philadelphia community and truly appreciate your support. "